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FAQ

Welcome to our FAQ page! Here you’ll find answers to common questions about camp life, finances, safety, and more. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help!

General

What time do I pick-up/drop-off my camper?

Drop-off is at 3:00 PM on the first day of camp for all programs. Please do not arrive before then.

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Pickup is at 4:00 PM on the final day of camp for all programs. If early pickup is required, please contact the camp office by 12:00 PM on the final day.

Can my camper bring their device?

Green Hill Lake Camp is a screen-free environment where campers are encouraged to fully engage in camp life. Phones and other personal devices are not permitted, as they can be distracting, risk being lost or damaged, and compromise camper privacy. Any devices brought will be held by staff and returned at camper pick-up.

What should my camper pack?

Not sure what to bring? Click here for your complete camp packing list.

Who can pick-up my camper?

For the safety of all campers, each camper must be signed out at their cabin by their Senior Cabin Leader.

 

Campers will not be permitted to leave with anyone other than a parent or legal guardian without prior written permission submitted to the camp office.

What happens if my camper loses something?

All lost and found items are displayed during the week for campers to claim. Unclaimed items (except socks and underwear) are washed and kept until the end of September, then donated to a local charity. If your child has lost something, please contact the office and we’ll do our best to help locate and return it.

Is there anything my camper should not bring to camp?

Green Hill Lake Camp is a smoke-free and allergy-aware facility. Smoking is strictly prohibited, and no products that contain or may contain nuts are allowed. Campers are not permitted to bring smart phones, cell phones, smart watches, music players, handheld gaming devices, jack knives, collector cards, valuable jewelry, or other expensive items.

How do you deal with inappropriate behaviour?

Green Hill Lake Camp is committed to the safety and well-being of all guests. Campers must treat others with respect—no bullying, put-downs, or rough play. Campers may be dismissed for inappropriate behaviour at the Directors’ discretion, with no refund. Guardians are responsible for the cost and arrangements of early departure.

Will my camper be in a cabin with their friend(s)?

We aim to honour cabin mate requests if both campers are registered for the same event, are within 12 months of age, and the request is mutual and submitted at least two weeks before camp. Requests are optional, and many campers attend without one. For questions, feel free to contact us.

Food/Accommodations

Where will my camper be staying?

Campers stay in cabins overlooking Greenhill Lake or among the trees. All cabins have electricity and AC; some have private bathrooms and showers, while others have easy access to central washrooms with hot water. Campers are encouraged to bring a flashlight for evening use.

What will my camper be eating?

We take pride in serving meals that are delicious, nutritious, and prepared with care. Our certified kitchen staff create kid-friendly meals that even picky eaters enjoy, following Canada’s Food Guide and including fresh veggies and produce. Our kitchen is a nut-free facility, and we accommodate common dietary needs such as gluten or lactose intolerance, food dye sensitivities, and more.

Is GHLC a nut-free facility?

Green Hill Lake Camp strives to be a 100% nut-free facility. All meals are made with ingredients free from nuts and sourced from nut-free facilities, including peanuts, tree nuts (like almonds, cashews, and coconuts), and products that may contain traces of nuts. We ask all guests to leave snacks at home if they contain nuts, may contain traces, or are processed in facilities that handle nuts.

Finances

 

How does your pricing work?

To keep camp accessible to all, we offer tiered pricing so families can choose what works best—no questions asked, and no difference in the camper experience. 

For week-long camps, the options are: $709 (full cost), $567 (80% of cost), or $459 (65% of cost). For Mini Camps, the options are: $298 (full cost), $238 (80%), or $194 (65%).

How much does my camper need for the tuck shop (camp store)?

We call our camp store the tuck shop, which is open daily for campers to buy snacks, souvenirs, and clothing. For security, campers cannot keep money in their cabins; instead, all funds are deposited into a camper account. Any remaining balance is returned at the end of camp. We recommend bringing $15–$20 per week for snacks, with souvenirs and clothing priced separately.

 

Is financial aid available?

For some families, the cost of camp is simply too much. Thanks to generous donors who believe every child should have the chance to attend, Green Hill Lake Camp offers a scholarship program to help reduce camp fees. The application form is available here and can be submitted by mail or email along with registration.

 

Can I get a refund?

Cancellations over 3 weeks before camp (2 weeks for retreats) get a full refund minus $50 ($25 for T.E.A.M. and retreats). Within 3 weeks (2 weeks for retreats), 50% is refundable unless a doctor’s note is provided. No substitutes, refunds, or fee adjustments once camp starts. Refunds for doctor-ordered withdrawals are prorated. GHLC may cancel programs due to low enrollment.

Privacy/Safety Policies

How does GHLC maintain privacy?

We respect your privacy and follow the CSA Model Code for the Protection of Personal Information. We collect personal data solely for ministry purposes, disclose it only when required, and protect it diligently. By submitting a registration, you consent to our use of your information as described in our Privacy Policy. You may withdraw consent anytime, though this may limit our ability to serve you.

Does my camper need insurance?

Parents are to provide medical insurance if their child is not covered by a provincial medical plan. Parents are responsible for any cost incurred not covered by insurance, or their provincial health plan, e.g. medications etc. The regional hospital (in Fredericton) is located within 45 minutes of GHLC.

Will my camper be photographed?

Yes, campers may be photographed or videotaped for camp promotion and social media. Additionally, a group photo is taken each week and provided free to every camper as a keepsake. If, for any reason, your camper should not participate in photos or videos, please contact our office and we will work with you.

Does GHLC have lifeguards?

National Lifeguard Service (N.L.S.) certified lifeguards ensure a safe environment for all waterfront and pool activities at Green Hill Lake Camp. We are also proudly accredited by the New Brunswick Camping Association.

Does GHLC have medical staff on site?

The health and safety of all our guests is our top priority. We have at least one qualified medical professional on call 24/7, supported by a well-stocked on-site health cabin. Additionally, all summer staff are trained in Standard First Aid through St. John Ambulance.

How will my camper receive their medication?

For the safety of all campers, all medications must be submitted upon arrival and cannot be kept in cabins (exceptions may be made for inhalers and epinephrine auto-injectors). Medications must be provided in their original packaging. A qualified medical professional will administer medications according to the prescriber or manufacturer's directions.

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©2025 by Green Hill Camp. 

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